Demonstrated Starlink Experience
Tidal Basin provides exceptional Starlink communication systems support and expertise for states, counties, and governments. Our experience includes the following:
Florida Division of Emergency Management (FDEM) Hurricane Ian Starlink Deployment Disaster Type: Category 4 Hurricane On September 28, 2022, Hurricane Ian, the first Category 4 hurricane to impact Southwest Florida since Charley in 2004,
became the deadliest hurricane to strike Florida since the 1935 Labor Day hurricane – causing 157 fatalities, with 146 of those in Florida. Tidal Basin supported FDEM with program management, deployment and demobilization, technical support, business analysis, user acceptance testing, inventory management, and logistics management of critical communications systems in Southwest Florida. The project’s goal was to provide internet and cellular communications to the government, essential businesses, and the public in locations where infrastructure had been impacted or destroyed. Public Hotspot Locations
We deployed Information Technology (IT) Help Desk staff and satellite communications equipment to 20 locations to create public hotspot communications sites in Ft. Myers Beach, Sanibel Island, Captiva Island, Pine Island, and Bokeelia. Hotspots provided a critical lifeline for residents, visitors, and workers in heavily impacted areas by providing internet and cell phone communications, enabling the public to communicate with friends and family, insurance agencies, FEMA, and contractors. We staffed each public hotspot 7 days a week to assist community members with accessing and navigating the
internet and provided technical assistance for the Starlink units. Essential Business Communications
Tidal Basin mobilized and deployed over 600 satellite communications units to governments and essential businesses throughout Southwest Florida. We delivered and set up units, provided IT technical support, and tracked and maintained inventory of the units.
Florida Division of Emergency Management (FDEM) Hurricane Idalia Starlink Deployment Disaster Type: Category 3 Hurricane On August 30, 2023, Hurricane Idalia made landfall as a Category 3 hurricane in the Big Bend Region of Florida. Communications systems were damaged or destroyed in the impacted area.
Tidal Basin supported FDEM with program management, deployment and demobilization, technical support, inventory management, and logistics management of the State’s Starlink communications systems. The goal of the project was to provide internet and cellular communications to government, infrastructure companies, and first responders. Tidal Basin mobilized and deployed approximately 140 satellite communications units throughout the Big Bend Region. During the response, we delivered and set up units, provided IT technical support, and tracked and maintained inventory of the units. The status of all requests was documented in WebEOC. We also mobilized units from the State Logistics Resource Center (SLRC) in Orlando to Gainesville and transported units back to SLRC following the response; and we completed a full inventory of all FDEM Starlink systems and ensured units were palletized and stored appropriately at the SLRC.
Powered by FlippingBook