State of Tennessee, Tennessee Emergency Management Agency (TEMA) and Tennessee Military Department – Public Assistance Support Staff / Grant Application Support The State of Tennessee partnered with Tidal Basin to handle disaster response, including appeals documentation, quality control, staff surge support, and COVID-19 response. We strengthened TEMA’s recovery efforts by enhancing staff capacity and providing expert support. P uerto Rico Department of Housing (PRDOH) – Sheltering and Temporary Essential Power (STEP) / “TU HOGAR RENACE” Program Following Hurricanes Irma and Maria, Tidal Basin managed the $1.7B FEMA-funded STEP program—the largest in FEMA’s history. Within 72 hours, we hired and deployed over 700 local staff and established a bilingual call center. At peak, we led 1,500 staff who supported 500,000 residents, processed 215,000 applications, and repaired 108,000 homes. Puerto Rico Department of Housing (PRDOH) – Community Energy and Water Resiliency (CEWRI) Program Tidal Basin provides program management services for Puerto Rico’s $300M CDBG- DR funded CEWRI Program, addressing energy and water vulnerabilities. To date, we have successfully installed over 5,000 photo voltaic (PV) and water storage systems, marking a significant achievement in our mission to promote resiliency in Puerto Rican communities. Tidal Basin oversees operations, applications processing, and services such as intake, eligibility, HUD income verification, inspections, awards coordination, and closeouts. Our bilingual Case Managers provide technical assistance, manage applications, and support inspections. Federal Emergency Management Agency (FEMA) – LogHOUSE Since 2018, under the FEMA LogHOUSE I contract, MLU has installed 9,322 transportable temporary housing units (TTHUs), maintained 13,553 TTHUs, deactivated 7,466 TTHUs, constructed seven group sites, and maintained 15 group sites nationwide. The team responded to 17 FEMA LogHOUSE task orders across 10+ major disasters, successfully managing seven (7) concurrently, all while earning consistent Satisfactory to Exceptional CPARS ratings. 2018 California Wildfires Housing Mission Following the Camp Fire in Gridley and Chico, California, MLU constructed an expansive temporary housing community in 70 days, including all infrastructure and 1,500 fully-furnished Modular Housing Units to house 2,100 residents. 2024 Iowa Floods Housing Mission The MLU Team constructed three group sites with 10, 20, and 66 modular housing units, completing each between 35 and 56 days from the Notice to Proceed. 2024 Hurricanes Helene and Milton, Florida and Georgia Housing Missions Following Hurricane Helene, we deployed five turnkey basecamps with 2,000+ beds within 48 hours in Georgia. Following Hurricane Milton, we dispatched and set up 1,560 beds across three sites in the Tampa Bay, FL area.
In Puerto Rico, we have overseen numerous large- scale programs, including:
$1.7B STEP program managed (largest in FEMA’s history) 5 K + PV and water systems installed
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Tidal Basin | MLU Services
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