Georgia Emergency Management and Homeland Security Agency (GEMA) – COVID-19 Pandemic Response and Logistics Support While managing nine GEMA mobile vaccination sites, MLU implemented tiered safety training, daily briefings, hazard assessments, and PPE compliance to ensure safe, efficient operations for over 22,000 visitors. The team prioritized safety through tailored plans, strict protocols, and employee training, maintaining a zero-recordable incident record and an EMR of 0.72 (below the industry standard), demonstrating its commitment to occupational safety and the well-being of its staff and communities. Georgia Power Company and Southern Company Services, Inc. – Hurricanes Helene and Milton Disaster Base Camp Response and Logistics Support MLU successfully delivered four turnkey disaster relief base camps in Georgia within 48 hours following Hurricanes Helene and Milton, supporting over 1,800 personnel. Services included bunkhouses, shower and rest room trailers, climate-controlled tents, kitchens, laundry, and power distribution, all managed by a 90-person operations team. Using 3D CAD mapping and our Basecamp Operations Support System, we optimized site layouts and streamlined resource allocation for efficient, on-time, and budget-compliant operations. The camps operated continuously for 7 to 18 days with 24/7 coverage ensured by dedicated site leads. Hawaii Emergency Management Agency (HI-EMA) and Hawaii Department of Defense – Disaster Response and Recovery Support Services Since 2013, Tidal Basin has supported Hawaii and nearly 100 Subrecipients with over $212M in federally funded programs, including FEMA-funded debris management, PA, 406 and 404 Mitigation, 428 PAAP, FMAG, and Treasury-funded CARES Act COVID-19 programs. For the recent Maui wildfire disaster, we were on the ground within hours to provide executive consulting, strategic advice for IA and PA programs, contact center services, Phoenix OneCase software to track unmet needs, right of entry form process development for debris removal, Starlink communication deployment, and EOC staff augmentation. We transitioned over 3,000 individuals from non-congregate sheltering to interim housing. New York State Division of Homeland Security and Emergency Services (DHSES) – Disaster Recovery Services Tidal Basin has supported NY DHSES since 2012, providing staff to guide subrecipients through the FEMA grant process, application development, Benefit Cost Analysis (BCA), and disaster closeout. The contract also includes state-run Individual Assistance, long-term recovery, and financial disaster recovery support. Puerto Rico Department of Housing (PRDOH) – Sheltering and Temporary Essential Power (STEP) / “TU HOGAR RENACE” Program After Hurricanes Irma and Maria, PRDOH enlisted our team to manage the $1.7B FEMA- funded STEP program—the largest in FEMA’s history. Within 72 hours, we hired and deployed over 700 local staff, established a bilingual call center in 3 days, and at peak, led 1,500 staff who supported 500,000 residents, processed 215,000 applications, and repaired 108,000 homes.
Our project experience is extensive. We have worked with states, territories, and the federal government on most major disasters over the last 35 years.
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Tidal Basin Capabilities
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